Unified Telecom Data Platform on Microsoft Fabric
Network, billing, CRM, provisioning and care brought into one governed OneLake, so a subscriber and a cell site can finally be discussed in the same sentence.
Typical outcomes for this kind of engagement. Results depend on your data and starting point.
An operator's data is split by the shape of its org chart. Network performance sits with engineering, billing and usage with finance, subscriber records with commercial, tickets with care. Every question that matters crosses those lines — whether poor coverage is driving churn, which sites carry the most valuable customers — and each one becomes a project rather than a query.
- Network, billing, CRM and care data split along organisational lines
- No consistent way to resolve a subscriber across systems
- Cross-domain questions becoming projects rather than queries
- Network events at one timescale, billing at another, joined by hand
- Subscriber identifiers copied into extracts with inconsistent controls
CloudGate lands network, charging, CRM, provisioning and care data into one governed OneLake on Microsoft Fabric, modelled so a subscriber, a device, a cell and a service resolve consistently across every source. Streaming paths carry network and usage events; batch paths carry billing and CRM. Subscriber identifiers are classified and controlled at the platform rather than in each downstream extract.
- Network, charging, CRM, provisioning and care landed into one OneLake
- Subscriber, device, cell and service resolved consistently across sources
- Streaming paths for network and usage, batch paths for billing and CRM
- One governed definition per metric, shared with the official reporting
- Subscriber identifiers classified and controlled at the platform
- The same layer serves churn models, network analytics and care