Solution Real Estate
Tenant and Lease Management CRM for Property Managers
A Dynamics 365 platform that unifies tenant, lease and service data with automated renewals and a tenant portal, for property management companies.
+15 ptsRenewal rate
-45%Time to resolve service requests
Typical outcomes for this kind of engagement. Results depend on your data and starting point.
THE CHALLENGE
Tenant and lease information sits across legacy systems and spreadsheets, so answering a simple question about a tenant's obligations means checking several places.
- Tenant and lease data scattered across legacy systems and spreadsheets
- Manual renewal tracking with frequent slippage
- Service requests handled by phone and email with no tracking
OUR APPROACH
CloudGate moves tenant and lease management onto Dynamics 365 with a unified tenant 360 across all properties and lease types, automated renewal and rent-review workflows with escalating alerts, and a tenant self-service portal for requests and communications.
- Unified tenant 360 across all properties, lease types and obligations
- Automated renewal, rent-review and escalation workflows with proactive alerts
- Tenant self-service portal for service requests and communications
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