Financial Services
Life Insurer Approves 45% More Policies with AI Risk Scoring
Modernizing underwriting with an AI-driven risk scoring engine on Azure that accelerates decisions while improving portfolio quality.
Solution
AI Risk Scoring
Industry
Insurance
Company Size
Project Overview
client
Life & Health Insurer
industry
Insurance
solution
AI Risk Scoring
technologies
Azure Machine Learning, Microsoft Fabric, Azure OpenAI, Power BI, Dynamics 365
duration
6 Months
region
MENA
The Challenge
Traditional medical underwriting was slow and inconsistent, with high decline rates driven by manual interpretation of underwriting guidelines.
- 1Average underwriting time of 14 days losing customers to faster competitors
- 2Inconsistent decisions across underwriters affecting portfolio quality
- 3Inability to scale underwriting capacity to meet growing demand
Our Solution
CloudGate built an AI-augmented underwriting platform that scores risk in real time and gives underwriters explainable recommendations.
- Custom risk models combining medical, financial, and behavioral signals
- Straight-through processing for low-risk segments with full audit trail
- Underwriter copilot for complex cases with policy guideline retrieval
The Results
45%
MORE APPROVED POLICIES
70%
FASTER DECISION TIME
18%
IMPROVED PORTFOLIO MARGIN
- Scaled underwriting capacity 3x without adding headcount
Technologies Used
Azure Machine LearningMicrosoft FabricAzure OpenAIPower BIDynamics 365
