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Financial Services

Life Insurer Approves 45% More Policies with AI Risk Scoring

Modernizing underwriting with an AI-driven risk scoring engine on Azure that accelerates decisions while improving portfolio quality.

Solution
AI Risk Scoring
Industry
Insurance
Company Size

Project Overview

client
Life & Health Insurer
industry
Insurance
solution
AI Risk Scoring
technologies
Azure Machine Learning, Microsoft Fabric, Azure OpenAI, Power BI, Dynamics 365
duration
6 Months
region
MENA

The Challenge

Traditional medical underwriting was slow and inconsistent, with high decline rates driven by manual interpretation of underwriting guidelines.

  • 1Average underwriting time of 14 days losing customers to faster competitors
  • 2Inconsistent decisions across underwriters affecting portfolio quality
  • 3Inability to scale underwriting capacity to meet growing demand

Our Solution

CloudGate built an AI-augmented underwriting platform that scores risk in real time and gives underwriters explainable recommendations.

  • Custom risk models combining medical, financial, and behavioral signals
  • Straight-through processing for low-risk segments with full audit trail
  • Underwriter copilot for complex cases with policy guideline retrieval

The Results

45%
MORE APPROVED POLICIES
70%
FASTER DECISION TIME
18%
IMPROVED PORTFOLIO MARGIN
  • Scaled underwriting capacity 3x without adding headcount

Technologies Used

Azure Machine LearningMicrosoft FabricAzure OpenAIPower BIDynamics 365

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