Solution Energy
Predictive Outage Management for Power Distribution Networks
An AI platform for distribution network operators that combines grid sensor data, weather and fault history to predict outages and dispatch the right crew.
-35%Average outage duration
+15 ptsCustomer satisfaction
-40%Initial truck deployment time
Typical outcomes for this kind of engagement. Results depend on your data and starting point.
THE CHALLENGE
Distribution network operators often learn of outages only when customers call, so the network has already been down for some time.
- Outages detected through customer complaints rather than network telemetry
- Crews dispatched without a predicted root cause
- Long restoration times hurting customer satisfaction and regulatory standing
OUR APPROACH
CloudGate builds an outage prediction and response platform on Microsoft Fabric that combines grid sensor telemetry from Azure IoT Hub, weather feeds, asset condition and historic fault patterns.
- Predictive outage scoring at feeder and asset level with weather and condition inputs
- Root-cause and parts prediction attached to each dispatch
- Crew dispatch matched to skills, location and predicted fault type
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