Solution Government
Unified Citizen Services Portal for Government
A unified citizen services portal for governments that brings services together behind single sign-on and national digital identity on Azure.
+45 ptsCitizen satisfaction
-60%Service processing time
OneIdentity across services
Typical outcomes for this kind of engagement. Results depend on your data and starting point.
THE CHALLENGE
Citizens often face dozens of separate government portals, each with its own login, design and process.
- Disconnected service portals with separate logins and standards
- Citizens repeating the same information to several agencies
- Manual back-office processing behind digital front ends
OUR APPROACH
CloudGate builds a unified citizen portal with single sign-on through national digital identity, integrated payments and a shared services catalog.
- Unified citizen portal with single sign-on across participating agencies
- National digital identity integration via Microsoft Entra External ID
- End-to-end service orchestration and case management on Power Platform
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