Home/Case Studies/FMCG Manufacturer Cuts Stockouts 65% with AI Demand Forecasting
Manufacturing

FMCG Manufacturer Cuts Stockouts 65% with AI Demand Forecasting

Replacing spreadsheet-based forecasting with an AI platform on Microsoft Fabric that predicts demand at SKU-location-week granularity.

Solution
AI Demand Forecasting
Industry
Manufacturing & Industrial
Company Size

Project Overview

client
FMCG Manufacturer
industry
Manufacturing & Industrial
solution
AI Demand Forecasting
technologies
Microsoft Fabric, Azure Machine Learning, Dynamics 365 Supply Chain, Power BI, Azure OpenAI
duration
5 Months
region
MENA & Africa

The Challenge

Forecast accuracy at SKU level was below 60%, driving alternating cycles of stockouts and obsolete inventory.

  • 1Spreadsheet-based forecasting unable to handle SKU complexity
  • 260% SKU-level forecast accuracy driving stockouts and obsolescence
  • 3Promotional events handled manually with poor lift modeling

Our Solution

CloudGate built an ML-based forecasting platform with promotion, seasonality, and event handling, integrated with planning systems.

  • ML-based SKU-location-week demand forecasting
  • Promotion lift modeling with what-if scenarios
  • Planner copilot for exception management

The Results

-65%
STOCKOUTS
+18 pts
FORECAST ACCURACY
-20%
OBSOLETE INVENTORY
  • Improved on-shelf availability across the top 200 SKUs

Technologies Used

Microsoft FabricAzure Machine LearningDynamics 365 Supply ChainPower BIAzure OpenAI

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