Solution Manufacturing
Automotive Dealer Network Performance Analytics
Give the manufacturer one comparable view of sales, aftersales, stock and customer experience across an independent dealer network that reports in a dozen different ways.
ComparablePerformance across an independent network
Network-wideStock visibility across dealers
CoachingPriorities rather than reconciliation
Typical outcomes for this kind of engagement. Results depend on your data and starting point.
THE CHALLENGE
Dealers are independent businesses running their own dealer management systems, so the manufacturer receives sales and service data in inconsistent formats on inconsistent schedules, and cannot compare performance meaningfully.
- Independent dealer management systems reporting in inconsistent formats and schedules
- No comparable performance view across the network, so benchmarking is unreliable
- Stock at one dealer invisible to another with a matching customer
OUR APPROACH
CloudGate consolidates dealer sales, aftersales, stock and customer data onto Microsoft Fabric with a harmonization layer that reconciles inconsistent dealer management system formats into one comparable model.
- Harmonization layer reconciling inconsistent dealer management system formats
- Comparable dealer scorecards across sales, aftersales, stock and customer experience
- Network-wide stock visibility connecting customers to vehicles across dealers
MORE LIKE THIS