Home/Case Studies/Airport Operations Command Center
Travel & AviationSolution

Airport Operations Command Center

Give airport operations one live picture across airside, terminal and landside, so resource decisions are made on current conditions rather than on radio traffic.

Solution
Analytics & BI
Industry
Travel & Aviation
Company Size

Solution Overview

industry
Travel & Aviation
solution
Analytics & BI
technologies
Microsoft Fabric, Fabric Real-Time Intelligence, Azure IoT Hub, Power BI, Azure Machine Learning, Azure Maps

The Challenge

Airport operations run across stakeholders who each hold part of the picture (airlines, ground handlers, security, immigration, retail and the airport itself), and coordinate largely by radio and phone.

  • 1Operational picture split across airlines, handlers, security, immigration and retail
  • 2Coordination by radio and phone, with no shared view of current conditions
  • 3Queue bottlenecks recognized after they have already formed

Our Approach

CloudGate builds an airport operations command center on Fabric Real-Time Intelligence, ingesting flight, stand, baggage, passenger flow, security and resource data into one live operating picture.

  • Live operating picture across airside, terminal and landside on one shared platform
  • Predictive passenger flow forecasting queue build-up ahead of formation
  • Stand and gate allocation decision support against predicted conditions

Typical Outcomes

Live
SHARED PICTURE ACROSS ALL STAKEHOLDERS
Predicted
QUEUE BUILD-UP AHEAD OF FORMATION
Objective
TURNAROUND DELAY ATTRIBUTION

Typical outcomes for this solution pattern, not the results of a named client engagement.

Technologies Used

Microsoft FabricFabric Real-Time IntelligenceAzure IoT HubPower BIAzure Machine LearningAzure Maps
Full architecture and data flow in the Data & AI Catalog

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