Home/Case Studies/Revenue & Ancillary Optimization
Travel & AviationSolution

Revenue & Ancillary Optimization

Optimize pricing, demand forecasting and ancillary revenue with models tuned to traveler behavior and loyalty.

Solution
Machine Learning
Industry
Travel & Aviation
Company Size

Solution Overview

industry
Travel & Aviation
solution
Machine Learning
technologies
Azure Machine Learning, Microsoft Fabric, Dynamics 365 Customer Insights, Power BI, Azure OpenAI, Azure Data Factory

The Challenge

Fares are set on rules and competitor matching that respond slowly to demand shifts, so seats are sold too cheaply in strong demand and too dearly in weak.

  • 1Static pricing rules responding slowly to demand shifts by route and season
  • 2Seats underpriced in strong demand and overpriced in weak
  • 3Ancillary offers presented identically regardless of traveler type or trip purpose

Our Approach

CloudGate builds demand forecasting and dynamic pricing models on Azure Machine Learning at route, season and booking-curve level, and personalizes ancillary offers by traveler behavior, trip purpose and loyalty status.

  • Demand forecasting by route, season and position on the booking curve
  • Dynamic pricing recommendations responding to measured demand
  • Personalized ancillary offers by traveler behavior, trip purpose and loyalty tier

Typical Outcomes

Higher
REVENUE FROM DYNAMIC PRICING
Higher
ANCILLARY ATTACH RATE
Improved
DEMAND FORECAST ACCURACY

Typical outcomes for this solution pattern, not the results of a named client engagement.

Technologies Used

Azure Machine LearningMicrosoft FabricDynamics 365 Customer InsightsPower BIAzure OpenAIAzure Data Factory
Full architecture and data flow in the Data & AI Catalog

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